Print one branded code. When a customer scans it, a mobile page for that product — in your brand's style — offers setup help, care, support, a neutral review link, reordering for consumables, and an optional registration with a separate choice about hearing from you.
Each experience helps the customer with the product in their hands, and shows you how your packaging is used. Turn on what fits your category.
Safety notices, the digital manual and faster support — in a short form with no account. Hearing from your brand is a separate, unticked choice, recorded with the exact wording the customer saw.
Customers pick where they bought it; Amazon buyers go straight to your listing's review page — built from your ASIN, working even before a product has reviews. The same neutral wording for everyone, and nothing offered in return.
For consumables and accessories, “Buy again on Amazon” links from the product in their hands straight to your listing, so the customer doesn't have to find it again.
New products, care tips and your Amazon deals — by email to owners who opted in, each message with a one-click unsubscribe, and linking to your Amazon listing.
A 30-second survey goes straight to your product team — sizing issues, confusing instructions, a part that failed — so you hear about it early. It is separate from the review link, which every customer sees either way.
Setup videos, care instructions, spare parts and an issue form — help when something goes wrong, with the product already known. It handles the product, not Amazon orders or deliveries.
Registrations, reports and feedback become records and tasks in your workspace. The companion is the front door — this is what's behind it.
Customers who register get a record with a customer group, activity, estimated reorder window and a suggested next product — estimates, labelled as such.
Survey answers and reported problems, with common themes and the rating distribution by product.
If a product needs a safety notice, send it to the people who registered it — logged, with a record of who it reached.
Warranty end dates are worked out from the purchase month; claims open, triage and close in one place.
A prioritised, needs-attention feed — claims to answer, problems reported, products whose numbers moved.
Set up reminders and notices on a visual canvas, triggered by registrations and timings — marketing always within consent.
The companion makes the careful way the default. It can't guarantee how a marketplace treats your account — marketplace rules on inserts and on contacting customers apply to how you use it.
Marketing consent is separate and unticked. Registration and safety contact are handled apart from it — with a per-customer consent record you can show.
The same link for every customer, never filtered by rating, with nothing offered for a review on the page. Per-ASIN links, neutral wording.
A way to reach the registered owners of a product — logged. Useful for baby, electrical and other regulated categories.
Print one QR, turn on the experiences that fit, and help the customers holding your product — and learn from the ones who register.
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