Product · Understand

The CRM that knows what your customers own

Registrations, surveys, support requests — unified into a single profile per customer, then linked to the physical products, variations and batches they own. Product-level customer intelligence, not just an email list.

9linked nodes in the ownership graph, per customer
5AI priorities surfaced weekly — never more
100%consent status visible on every record
Registered · Snack Pot · UK Consent · marketing yes · safety yes Owns · 2 products · 3 purchases Reorder window · 22 → 30 Aug Segment · Loyal · Silver tier One profile, every signal

Identity with context

Retailer, products owned, serials, purchase dates, consent, sentiment — a real customer record, not just an email.

Full activity timelines

Every interaction in order — registration, 4/5 survey, support ticket — so outreach lands with context.

Segments that matter

Marketing-consented Amazon buyers of product X — the exact audience for your next launch email or Meta upload.

Product-level customer intelligence

Most CRMs understand customers. None understand what they own.

An email list tells you who someone is. The ownership graph tells you what they bought, which variation, from which batch, on which marketplace — and everything that happened after. That structure is worth more than any list, because every node is something you can act on.

Customer Product Variation Batch Marketplace Registration Engagement Issue Reorder

Batch-level recall precision · variation-level review targeting · marketplace-level routing · reorder timing per product owned — none of it possible with a flat email list.

An AI that reads the graph — and hands you five moves, not fifty charts

The priority panel watches registrations, scans, engagement and support signals across the ownership graph, and surfaces only what deserves attention this week — ranked, quantified, and never more than five.

  • Trend breaks caught early — by product, variation or batch
  • Revenue windows timed from real ownership dates
  • Emerging product risks quantified before the reviews arrive
  • Experience wins proven with your own numbers
This week's prioritiesGENERATED FROM YOUR DATA
HIGH PRIORITY

Plastic crib registrations have declined 24% since the packaging redesign. The QR placement moved to the underside of the lid — worth an A/B against the old position.

REVENUE

1,420 steriliser owners are entering the estimated filter-replacement window over the next 3 weeks. A reorder nudge is drafted and ready to schedule.

PRODUCT RISK

“Wheel locking” represents 36% of this week's support interactions — concentrated in batch B-0425. Flagged for QA before it reaches your star rating.

EXPERIENCE

Customers who watch the installation video complete registration at 2.1× the rate of those who don't. Consider making it the first tile on the companion page.

Illustrative examples — your panel is generated live from your own registrations, scans, engagement and support signals, and changes as the trends do.

What's included

  • Automatic profile merge on email match
  • Retailer & consent captured on every profile
  • Timeline view: registrations, surveys, issues
  • Export all or marketing-consented only
The business case
At exit, a clean consented customer database is balance-sheet material: buyers pay a premium for brands that own their customers rather than rent them from Amazon.

See it on your own products

Paste an ASIN, print the QR, scan it yourself — five minutes, no card.

Create your brand account →