Product · Understand

Surveys: feedback from real owners, privately

Thirty seconds of feedback from the people using the product — what's working, what isn't — sent to your team.

30sto complete, built for phones
1–5rating plus free text, per product
Separatefrom the review link
AnswersWhat they mean

Product insight

Sizing complaints, confusing instructions, part failures — in customers' own words.

Not review gating

Kept separate from the review link: what someone says in a survey never changes what they see on the page.

Evidence for the next version

Ratings and comments by product, for your next range review.

What's included

  • ✓1–5 rating + free-text comment + optional email
  • ✓Responses join the customer's record when they give an email
  • ✓Average rating per product on the dashboard
  • ✓Separate from the review link
The business case
Hear about a problem from the customer first, and fix it in the next batch.

See it on your own products

Paste an ASIN, print the QR, scan it yourself — five minutes, no card.

Create your brand account →